Online Tutoring Center

Booking desk, subject rooms, three-seat whiteboard voice and a homework drop box only tutors can read.

  • 7 categories
  • 30 channels
  • 12 roles
  • Medium
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Server structure

Channels

FRONT DESK

  • front-desk

    New learners land here. A tutor will onboard you and open the subject rooms.

  • center-announcements

    Holiday closures, new tutors, changes to hours. Tutors only.

  • how-booking-works

    Post in #book-a-session, wait for the confirmation in #session-calendar, be in the Waiting Room five minutes early.

  • tutor-directory

    One message per tutor: subjects, levels and the hours they usually take.

  • hours-and-availability

    The weekly grid of open slots, updated by the tutors.

BOOKING

  • book-a-session

    Subject, preferred tutor, two possible times. Open a ticket and a tutor confirms.

  • session-calendar

    Confirmed sessions only, posted by the tutor: learner, tutor, room, time.

  • cancellations-and-reschedules

    Cannot make it? Say so here at least a day ahead and propose a new time.

SUBJECT ROOMS

  • math-room

    Questions between sessions. Post the problem and where you got stuck.

  • science-room

    Physics, chemistry, biology. Say which one and which level.

  • writing-room

    Essays, structure, grammar. Paste the paragraph, not the whole essay.

  • languages-room

    Vocabulary, grammar and speaking practice questions for any language taught here.

  • test-prep-room

    Timing, strategy and practice questions for whichever exam you are booked for.

WHITEBOARD ROOMS

  • Whiteboard 1
  • Whiteboard 2
  • Whiteboard 3
  • Group Session
  • Waiting Room

HOMEWORK

  • homework-submissions

    Post your work here. You cannot read what others posted; tutors can.

  • worked-examples

    Fully worked solutions from sessions, posted by tutors, one per message.

  • practice-sheets

    Extra practice by subject and level. Answers come in the next session.

LEARNER LOUNGE

  • learner-chat

    The open room for learners. Tutors can see it.

  • session-feedback60s slowmode

    One message after a session: what helped, what to do differently next time.

  • AFK

TUTOR ROOM

  • tutor-chat

    Handovers, who is free to take a walk-in, what a learner is struggling with.

  • learner-notes

    One thread per learner: level, goals, what was covered, what to revisit.

  • scheduling-conflicts

    Two sessions in one room, a tutor off sick, a holiday clash. Sort it here before it hits the calendar.

  • training-materials

    How we run a session, how we mark, what a trainee should watch first.

  • center-logsHidden from @everyone

    Vetox posts joins, role changes and moderation here.

  • Tutor Huddle

Roles

  • Center DirectorAdministrator
  • Lead TutorModerator
  • TutorModerator
  • Tutor TraineeModerator
  • Learner
  • Waitlist
  • Math Help
  • Science Help
  • Writing Help
  • Test Prep
  • Muted

Overview

A tutoring service with a small team of tutors and a rotating set of learners, organised around the session rather than the class. The FRONT DESK is read-only: #center-announcements, #how-booking-works, #tutor-directory with a short bio per tutor and #hours-and-availability. Booking is a channel, not a spreadsheet: a learner posts in #book-a-session, the tutor confirms in #session-calendar, and changes go through #cancellations-and-reschedules so nothing is lost in a direct message. Between sessions learners ask in the five SUBJECT ROOMS, #math-room, #science-room, #writing-room, #languages-room and #test-prep-room, where any tutor who is around can answer. Sessions themselves happen in the WHITEBOARD ROOMS: Whiteboard 1 to 3 are capped at three people so a session is a tutor, a learner and at most a trainee sitting in, Group Session takes up to eight, and the Waiting Room denies speaking so a learner who arrives early sits quietly until the tutor moves them over. #homework-submissions lets a learner post work that only tutors can read, with #worked-examples and #practice-sheets alongside as read-only references. A Waitlist role sees the front desk and nothing else until a tutor onboards them. The hidden TUTOR ROOM keeps #learner-notes, #scheduling-conflicts and #training-materials away from learners.

When to use it

You tutor a dozen learners across three subjects and the bookings live in your direct messages, the homework arrives as photos in a group chat, and a new learner wandered into another learner's session. This layout gives booking its own channels, a capped whiteboard room per session with a silent waiting room, a homework channel where learners cannot see each other's work, and a tutor room for the notes you keep on each learner.

What makes it different

  • Whiteboard 1 to 3 are three-seat voice rooms, so a session is never walked into by another learner.
  • The Waiting Room denies speaking, so early arrivals wait quietly until a tutor moves them in.
  • #homework-submissions lets learners post but not read history, so only tutors see the work.
  • Booking, confirmation and changes have three separate channels instead of one direct-message thread.
  • Waitlist sees the FRONT DESK only until a tutor onboards them into the subject rooms.

Recommended Vetox setup

  • Tickets

    Put a ticket panel in #book-a-session so each booking is a private thread with the tutor, and #session-calendar stays a clean list of confirmed slots.

  • Reminders

    Schedule a Reminder in #session-calendar an hour before each confirmed session so learners are in the Waiting Room on time.

  • Self-Roles

    Post a Self-Roles panel in #front-desk for Math Help, Science Help, Writing Help and Test Prep so tutors can ping the right learners.

  • Auto Roles

    Give Waitlist on join, so a new learner sees the FRONT DESK and nothing else until a tutor swaps it for Learner.

  • Temp Voice

    Point Temp Voice at Whiteboard 1 so a fourth simultaneous session gets its own capped room without adding a permanent channel.

Questions

How does the Waiting Room work?

It is a voice room where Speak is denied for everyone but tutors. A learner joins it before their slot, the tutor sees them there and moves them into the whiteboard room when the previous session ends. Nobody overhears a session in progress.

Why are the whiteboard rooms capped at three?

A tutor, a learner and a Tutor Trainee sitting in to learn. The cap stops a second learner joining a session that is not theirs. Group Session, capped at eight, is for the small-group lessons.

Can learners see each other's homework?

No. #homework-submissions denies ReadMessageHistory for everyone except the tutor roles, so a learner can post their work and cannot scroll back through anyone else's. Feedback goes back in the next session or in a ticket.

Where do tutors keep notes on a learner?

In #learner-notes inside the hidden TUTOR ROOM, one thread per learner. It is the only place those notes should live, and learners cannot see the category.

Common mistakes

  • Running sessions in one open voice room, so the next learner joins mid-session and hears another learner's work.
  • Taking bookings by direct message, which is why #book-a-session, #session-calendar and #cancellations-and-reschedules are separate.
  • Giving new joiners Learner immediately instead of Waitlist, so strangers can read the subject rooms before anyone has spoken to them.

Consider instead

  • Single Course Classroom You teach one group on a fixed timetable rather than booked individual sessions.
  • Exam Prep Academy Every learner is preparing for the same exam and you want cohort drills and mock tests instead of bookings.

Do you have any doubts?

Our team is there for you

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