Festival and Convention Server

A festival or convention weekend: venue map, live on-site updates, meetups by interest, vendors, volunteers and ops.

  • 9 categories
  • 52 channels
  • 15 roles
  • Large
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Server structure

Channels

INFO DESK

  • welcome-tent

    Welcome to the grounds. Read #festival-rules, grab your interests in #interest-badges, then check #daily-programme.

  • festival-rules

    Venue rules, photo consent, cosplay weapon policy and how to reach a steward.

  • festival-announcements

    Headline changes, hall moves, opening and closing. Organisers only.

  • venue-map

    The site map: halls, stages, entrances, toilets, first aid and the quiet room.

  • daily-programme

    One pinned message per day with every stage, panel and signing. Edited by ops and stewards as things move.

  • tickets-and-entry

    Ticket types, entry times, wristbands, re-entry and what to bring to the gate.

  • accessibility

    Step-free routes, quiet room hours, hearing loops and how to request assistance.

  • interest-badges

    Pick Cosplay, Tabletop, Card Games, Artist Alley or Live Music to get meetup pings for that interest.

  • ask-the-info-desk15s slowmode

    Questions about the event. Stewards and volunteers answer; check the pinned answers first.

ON SITE NOW

  • on-site-now

    What is happening right now on each stage and hall, posted by stewards and volunteers.

  • queue-times

    Entrance, signing and food-court queue times, updated by the volunteers on the doors.

  • weather-and-safety

    Weather, closures, evacuation notices and anything the ops team needs everyone to read now.

  • lost-and-found30s slowmode

    Lost something or found something? One message with what, where and when. Stewards hold found items at the info desk.

  • help-point

    Open a ticket here for anything that needs a steward privately: access, medical, a conduct report.

STAGES AND PANELS

  • Main Stage
  • main-stage-chat3s slowmode

    Live reactions to whatever is on the Main Stage.

  • Panel Room A
  • Panel Room B
  • panel-questions10s slowmode

    Questions for the panel in either room. Say which room; the moderator reads them in order.

  • signings-and-photo-ops

    Signing and photo-op times per guest, ticket requirements and the queue location.

MEETUPS BY INTEREST

  • cosplay-meetups

    Group shoots by series, time and location. Post the plan, then a thread in #meetup-board.

  • cosplay-gallery

    Photos of cosplay from the grounds. Credit the cosplayer and the photographer.

  • tabletop-tables

    Open tables in the gaming hall: the game, seats left, which table.

  • card-trading-corner30s slowmode

    Trades on the grounds. One message per want or offer; meet at the trading tables.

  • artist-alley

    Artists post their table number, what they sell and when they are away from the table.

  • live-music-talk

    Set times, who was good, who to catch tomorrow.

  • meetup-board

    One thread per meetup: what, where, when. Tag the interest so the right people get pinged.

  • Meetup Point 1
  • Meetup Point 2
  • Con Floor Lounge
  • AFK

FOOD AND AFTER HOURS

  • food-court-reviews

    What is worth the queue and what is not. Photos welcome.

  • after-parties

    Official and unofficial evening plans. Nothing that breaks #festival-rules.

  • ride-shares-and-hotels

    Sharing taxis, spare hotel beds and lifts to the venue.

  • festival-photos

    Photos from the weekend that are not cosplay. Ask before posting faces.

  • haul-showcase

    What you bought from the vendors and the artists.

VENDORS

  • vendor-directory

    Every vendor, their stand number and what they sell, posted by ops.

  • vendor-specials

    Vendors post their own offers, restocks and last-day discounts here. Attendees read.

  • vendor-supportHidden from @everyone

    Vendors, ops and stewards only: load-in, power, wifi, badge issues.

  • Vendor BriefingHidden from @everyone

VOLUNTEERS

  • volunteer-briefingHidden from @everyone

    Read before your first shift: radio codes, who to escalate to, where the water is.

  • volunteer-chat

    Volunteers and stewards. Questions, handovers, where the spare wristbands went.

  • shift-swaps

    Need to swap a shift? Post the slot; a steward confirms the swap.

  • Volunteer HQ

OPERATIONS

  • ops-room

    Stewards and ops. Decisions that affect the whole site.

  • radio-log

    Written record of radio calls: time, who, what, outcome.

  • security-and-medical

    Incidents involving security or first aid. Facts only; no names in the open.

  • press-roomHidden from @everyone

    Accredited press and the Ops Lead: interview requests, embargoes, photo rules.

  • ops-logsHidden from @everyone

    Vetox posts join, role and moderation logs here.

  • Ops Radio

GUESTS

  • guest-green-room

    Invited guests, ops and stewards: your schedule, your handler, where to be and when.

  • Guest Lounge

Roles

  • Festival DirectorAdministrator
  • Ops LeadModerator
  • StewardModerator
  • VolunteerModerator
  • Guest
  • Vendor
  • Press
  • Attendee
  • Cosplay
  • Tabletop
  • Card Games
  • Artist Alley
  • Live Music
  • Muted

Overview

A server for a festival, fan convention or expo weekend where thousands of people need the same five answers at once. Info Desk is read-only: #venue-map, #daily-programme, #tickets-and-entry, #accessibility and #interest-badges for the self-assigned Cosplay, Tabletop, Card Games, Artist Alley and Live Music roles; #ask-the-info-desk is the one writable channel there. On Site Now is the live layer during the event: stewards post to #on-site-now, volunteers keep #queue-times current, #weather-and-safety carries closures, and #lost-and-found is open to everyone with slowmode. Main Stage and two Panel Rooms are stage channels with a slowmoded #panel-questions beside them and a #signings-and-photo-ops schedule. Meetups by Interest is where attendees find each other: a channel per interest, a #meetup-board forum tagged by interest and two Meetup Point voice rooms. Vendors get a directory, a #vendor-specials channel only they post in, and a private support channel for load-in and power questions. Volunteers, Operations (ops room, radio log, security and medical, press room, logs) and Guests (a green room and lounge) are each hidden from attendees. Food and After Hours covers food-court reviews, after-parties, ride shares and haul photos.

When to use it

On the first morning of a convention, everyone wants to know where the entrance queue is, when the signing starts and which hall the panel moved to, and a hundred people have lost something. Meanwhile vendors need power sorted, volunteers need their shifts and the press needs an embargo answered. This layout separates the read-only information attendees need from the live channels stewards and volunteers keep current, and hides the operational rooms behind roles.

What makes it different

  • #on-site-now, #queue-times and #weather-and-safety are live feeds posted by stewards and volunteers during the event.
  • Meetups by Interest pairs a channel per interest with a #meetup-board forum and two Meetup Point voice rooms.
  • Vendors post their own specials in #vendor-specials and sort logistics in a support channel attendees never see.
  • Volunteers, Operations, Press and Guests each have a hidden category with their own voice room.
  • #lost-and-found is the one place attendees write in the live layer, with slowmode to keep it readable.

Recommended Vetox setup

  • Self-Roles

    Post a Self-Roles panel in #interest-badges for Cosplay, Tabletop, Card Games, Artist Alley and Live Music so meetup pings reach the right people.

  • Tickets

    Put a ticket panel in #help-point so lost property, access needs and medical questions become private threads with a steward.

  • Reminders

    Schedule Reminders in #daily-programme for each day's opening, headline set and closing so the programme posts itself.

  • Temp Voice

    Point Temp Voice at Con Floor Lounge so a cosplay group or a card game that fills a Meetup Point gets its own room.

  • Logs

    Enable Logs into #ops-logs so the ops team can see joins, role changes and deleted messages during the busiest hours.

Questions

How do I handle a schedule change during the event?

Post the change in #on-site-now first, then edit #daily-programme so the pinned day view is correct. Stewards and volunteers have post rights in the live channels; attendees can only read them.

Do I need all five interest roles?

No. Keep the interests your event actually has and rename the channels in Meetups by Interest to match. The #meetup-board forum tags should mirror the roles you keep.

What is the press room for?

#press-room is visible to the Press and Ops Lead roles only, for accreditation, embargoes and interview requests. It keeps that traffic out of the ops room and away from attendees.

Common mistakes

  • Letting attendees post in #daily-programme, which turns the schedule into a chat channel by the second morning.
  • Putting vendors and attendees in one channel; vendors need a specials channel they control and a support channel attendees never read.

Consider instead

  • Conference Server Your event is talks and tracks rather than halls, vendors and meetups.

Do you have any doubts?

Our team is there for you

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