Artist Commissions Hub

Server structure

Overview

This is a working server for an artist who takes commissions, not a fan server. The public front answers the three questions every enquiry asks before anyone types: #whats-open states what slots exist right now, #prices-and-what-you-get lists tiers with what each includes, and #terms-of-service is the read-only channel that decides every dispute later — revisions included, commercial use, refunds, turnaround. #enquiries is where a client starts, and Tickets turns each into a private thread so a brief is not negotiated in public. The Queue is the part that stops the emails: #current-queue is a read-only ordered list of who is in it and roughly where, so a client can see their position without asking. #in-progress carries stage updates — sketch, lineart, colour, final — and #awaiting-client is for the pieces blocked on approval, which is where most commission time actually goes and is invisible without a channel for it. Delivery holds #finished-commissions, the portfolio, and #testimonials. Behind that, a hidden Business category holds #invoices-and-payments, #client-notes and #difficult-clients, because an artist needs a private record and the first two are money. Client is a role granted per commission and revoked on delivery, which keeps the private area small and current.

When to use it

Commission work usually runs across direct messages, a pinned price list and memory, so the same questions arrive daily, clients cannot see where they are in the queue, and a revision dispute comes down to what someone remembers agreeing. This layout publishes the terms, shows the queue, tracks each piece by stage, and names the blocked-on-client state that quietly eats most of the turnaround.

What makes it different

• A public read-only queue, so clients can see their position without asking.
• Written terms of service in their own channel, which is what settles a dispute later.
• An awaiting-client channel names the state that eats most of a commission's turnaround.
• The Client role is granted per commission and revoked on delivery, so access stays current.

Recommended Vetox setup

• Tickets

  Point Tickets at #enquiries so each brief becomes a private thread instead of a public negotiation.

• Embed Messages

  Use Embed Messages for #prices-and-what-you-get and #whats-open so both stay tidy and are edited rather than reposted.

• Logs

  Enable Logs so edits to #terms-of-service are recorded, since that channel is what a dispute is judged against.

• Welcomer

  Point Welcomer at #terms-of-service so nobody can claim they never saw the terms before commissioning.