Hospitality Staff Server

Server structure

Overview

Built for a restaurant, bar, café or hotel floor where the staff are on their phones between services and the noticeboard by the kitchen door is out of date. The Noticeboard category is read-only: #staff-noticeboard for announcements, #rota-and-shifts where the supervisor posts the week, #menu-updates where the Kitchen Lead posts specials and changes, and #86-board, where the kitchen and bar post what has run out the moment it runs out so the floor stops selling it. #shift-swaps is the one channel in that category everyone can write in. On Shift is the working area: #floor-chat, #kitchen-pass and #bar-chat for each side of the house, #incident-reports for the facts of anything that went wrong, and #maintenance-requests for the broken fridge. Training pairs a read-only #training-modules shelf with #allergen-and-hygiene and #trainee-questions, so a new starter has somewhere to ask. Two voice rooms cover the Pre-Shift Briefing and the Break Room. Management is hidden from every floor role: #staffing-and-hiring, #supplier-orders and the room where the General Manager, the Shift Supervisor and the Kitchen Lead talk about the people on the rota.

When to use it

The rota is a photo in a group chat, the specials change at four and the floor finds out at seven, and an incident from Saturday is three people's memory by Monday. This layout puts the rota, the menu and the 86 board where every shift can read them, gives incidents and maintenance a written trail, and keeps hiring and supplier conversations in a room the floor cannot see.

What makes it different

• The 86 board lets kitchen and bar post what has run out, and the floor reads it before the next order.
• Rota and menu channels are read-only, so the current version is always the last message.
• Shift swaps have their own writable channel inside the read-only noticeboard.
• Incident and maintenance reports get a written trail instead of a verbal handover.
• Management is hidden from every floor, kitchen, bar and trainee role.

Recommended Vetox setup

• Reminders

  Schedule a Reminder in #staff-noticeboard each week when the new rota is due and one before each Pre-Shift Briefing.

• Auto Roles

  Give Trainee on join so a new starter sees the noticeboard and training channels while a supervisor adds Front of House, Kitchen Team or Bar Team.

• Embed Messages

  Pin an embed in #allergen-and-hygiene with the allergen matrix and the reporting steps so the answer is one scroll away on a busy service.

• Logs

  Send Logs to #management-room so role changes and deleted messages in #incident-reports are recorded for the General Manager.